Complications in dentistry are rare — but they do happen, even with the best clinicians and protocols. This page tells you plainly what to expect from us if anything ever falls short.
No clinic can promise zero complications. Healing varies from person to person. Materials behave differently. Sometimes the unexpected happens — despite meticulous preparation and skilled hands.
What we can promise is this: we will never ignore a problem, never minimise your concern, and never leave you to figure things out alone. If something goes wrong, we show up — with transparency, urgency, and care.
This page is our commitment to you, in plain language.
These are not terms and conditions. They are human commitments — written so they mean something.
We know that unexpected post-treatment symptoms — swelling that lingers too long, sensitivity that doesn't ease, or a restoration that feels off — can be unsettling. Here's exactly what happens next:
We actively encourage our patients to seek second opinions — especially for complex procedures or significant treatment plans. We believe an informed patient is the best patient, and confidence in your decision matters far more than our convenience.
"A second opinion should never be an uncomfortable ask. At Tharish, it is always welcome."— Dr. Tharish, Founder & Lead Clinician
This is what good care looks like in practice — not just in theory.
We want to be upfront about both what we cover and what sits outside our control, so there are no surprises.
These are circumstances where outcomes may vary despite every best practice being followed. We will still support you through them — but remedial costs may apply:
You don't need a reason to contact us. If something feels off, or you just want to ask a question — call us, message us, or come in. We'll always make time for you.